We strive to deliver products purchased from Nature’s Blend in excellent condition and in the fastest time possible. If it is your first order with Nature’s Blend, shipping may be completely free. Also, for all the subsequent purchases of Rs. 1499* or more, we will deliver the order to your doorstep free of cost. A minimal shipping charge will be applicable to all orders under Rs. 1499 based on cart items.
If the order is canceled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges if paid online.
If you return an order delivered to you, order shipping charges will not be refunded. For accounts whose return behavior violates our fair usage policy, a delivery charge of Rs. 149 will be levied on all orders, irrespective of order value.
Order value is calculated after applying discounts/VAT/GST or any other applicable charges.

We always strive hard to provide the best experience to our customers. However, we have noticed that few accounts abuse our liberal returns policy. These accounts typically return most of the items bought or choose to not accept our shipments. Hence, our regular customers are deprived of the opportunity to buy these items. To protect the rights of our customers, we reserve the right to collect shipping charges of Rs. 149 for all orders and disable cash on delivery option for accounts which have a high percentage of returns and shipments not accepted by value of orders placed.

Please tap on the “Orders” section under the account menu of the website to check your order status.

You can find out if Nature’s Blend delivers to your PIN Code using the courier serviceability tool available on the cart page. Please tap on “Calculate Shipping” and enter your area PIN code in the respective field to get the required information about standard shipping and its availability. The PIN codes serviced by us are frequently updated, so if we do not deliver your PIN code today, please come back and check to see if this has changed.

All orders placed on Nature’s Blend are dispatched through other courier partners such as Blue Dart, Delhivery, Lalamove, DHL, We Fast, Spot On etc. A tracking number is provided as soon as the parcel is dispatched with which you can get updates on the location of the parcel and the estimated delivery date and time. Updates will be provided via E-mails and SMS frequently.

Surely, you can change your order’s shipping address before we’ve shipped it by getting in touch with our customer care representatives. Extra charges (if applicable) shall be levied.

Kindly reach out to us for pilferage / leakage / tempering within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, you are requested to please make note of the below pointers:

• Please do not use the item for which the claim is being raised.
• You may be required to informations like, a short description of the case (A few questions will be asked to help us understand the scenario)
• The snapshots / short video clips of the packet and other boxes (If any). Try to cover the sides which look tampered/damaged.
• The refund for prepaid / Cash on delivery orders will be done after the investigation

You may not be liable for a refund if he/she falls in any of the scenarios stated below:

• Failure to provide adequate information about the case.
• Failure to provide snapshots / video clips of the packet and box (if any).
• If a pilferage / leakage delivery was received, claims must be made the same day.
• You must not dispose of the packaging for 3 – 4 days post-delivery. We might need to pick-up your packaging for investigation at our end.

No. We do not deliver products outside India as of now, but will be there soon. Customs and International Shipping will be applicable.